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Faq’s

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Faq’s

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Wide range of topics to address common queries.

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  • 01How do I open a new account?

    To open a new account with Flexibank, simply visit our website and click on the “Open an Account” button. You’ll be guided through a secure application process where you'll provide your personal details, upload a valid form of identification, and create login credentials. Once submitted, your account will be reviewed and approved, and you’ll receive confirmation via email or SMS.

  • 02How can I check my account balance?

    You can check your account balance by logging into your Flexibank online banking dashboard or mobile app. Balances are displayed in real-time on your home screen after login.

  • 03Is online banking secure?

    Yes. Flexibank uses advanced encryption and multi-factor authentication (MFA) to ensure your online banking activities are secure and private.

  • 04What is the daily ATM withdrawal limit?

    The standard daily ATM withdrawal limit is $150,000. Limits may vary depending on your account type and can be increased upon request.

  • 05How do I apply for a loan?

    You can apply for a loan via your online banking dashboard. Select “Loan Services,” choose your preferred loan type, fill in the required information, and submit your application. Approval is subject to eligibility.

  • 06What business banking options are available?

    Flexibank offers a wide range of business banking services including current accounts, payroll processing, SME loans, and merchant services. Contact our business support team to learn more.